Founders FCU – Mobile Banking 4+

I absolutely LOVE the new online banking issue that has been presented to us as members. The app is SO easy and convenient to use and even has the convenience of Touch ID and passcode options that make it even easier to access all of my accounts in less than a minute. I check my accounts often and I have had ZERO issues with my new Founders app. I’m excited to see a change and revamp to all of the new features that this app offers and also that we can do anything within this app that we can do in the web browser as well; something that couldn’t be said about the old system/app. Also, the self-service that this app provides!! I can block my own card, place travel notifications, mobile check deposits, rename my accounts to make accessing the correct ones easier, etc. The transition was smooth and the change is amazing. Thank you, Founders!! You are the best!!!

No running to the bank which is a plus when ur disable , just a finger touch on my phone I’m able to see my history, up to date on all my accounts , pay bills , transfers , which comes in handy if the children need money in their account right then , process checks and it’s open 24/7. The biggest point I would like to make is keeping tabs on how my grandchildren’s r managing their accounts . Guiding them through managing their own money, keeping tabs on every process on banking. , so much easier in teaching them to handle their money in fact they have taught me somethings too. We have shared this as a happy learning experience and I don’t pry on what their doing because I’m confident in the responsibility and challenges that their able to handle now as young adults .

I think the app is a great for those that don’t live near a branch or are unable to make it to the bank during normal bank hours. As far as being to see my accounts, move money between accounts and pay bills, the app works great. The ability to deposit checks though needs some work. I am typically able to deposit a check 99% of the time and of those 99% checks only about 40% go through on the first attempt without having to retake front or back photos. They say use a solid color background and bring lighting. I don’t think I can get any brighter than a set or surgery lights or x-ray table light on a white table. With all that it still takes 3-4 tries before the app accepts the photos. I believe this area of the app could use improving since I never had this problem with my business banking app or heard of this problem from other people that use banking apps except I have heard this from several Founders members who use the app for depositing checks