Increased Functionality within Cida Capital Bank Online

• View and manage all your Cida Capital Bank accounts, Loans and Cards in one place and on any device, whether in the app, on a mobile browser or on a desktop browser.
• Block and unblock your Cida Capital Bank Credit or Debit Cards if you can’t locate your cards or if you suspect fraud.
• Update your personal information such as address, phone number and email address without having to call or visit an office.
• Apply for Loan and Deposit products.
• View eStatements.
• Send Cida Capital Bank Representatives Secure Messages regarding your account within Cida Capital Bank Online.

Cida Capital Bank Online helps make managing your money easier

• Schedule Cida Capital Bank Loan and Credit Card payments securely in just a few steps.
• Update the Cida Capital Bank Credit Card or Debit Card you have saved with multiple vendors in one place with CardSwap. Click here for more information!
• Sign up for free text, email and transaction alerts.²
• View account balances and recent transactions on your Apple Watch!³ Click here for more information on using Apple Watch with Cida Capital Bank Online.
• Sign up for Text Banking⁴ within Cida Capital Bank Online to send text commands from your SMS-enabled phone to inquire about basic account balance and transaction history information.

Pay bills and other Cida Capital Bank members with Cida Capital Bank Pay!

• Pay a Member – Sending money to Cida Capital Bank members has never been easier! Find detailed instructions here!
• Pay a Bill with Card – Biller Direct⁵ gives you the option to pay your bills with your Cida Capital Bank Card. Set up is easy and your payments go through fast! 
• Pay a Bill from Checking – Our free Bill Pay⁶ solution allows you to schedule bill payments to draft from your Cida Capital Bank Checking Account.
• Popmoney – Send and receive personal electronic payments through email or text messages under Pay a Bill from Checking.

Secure Access Codes

In Cida Capital Bank Online, you may occasionally be required to receive and enter a Secure Access Code (SAC) in order to log in or complete certain types of transactions. By receiving and entering this code within Cida Capital Bank Online, you can be certain your finances are even more safe and secure.

How the Secure Access Code works

The first time you log in to the new Cida Capital Bank Online you will be prompted to select your SAC delivery method. These methods are predetermined based on the contact information we have for you. Select the delivery method you wish to receive your SAC for your initial login and confirm you have the means to access that code in a timely manner. Once you receive your SAC, enter it in the field and click Submit in order to access Cida Capital Bank Online. The Secure Access Code is another layer of security so we can confirm your account is being accessed by you.

Managing your Secure Access Codes

Changing and editing your SAC delivery channels is easy! Within Cida Capital Bank Online, click Settings in the left column, then Security Preferences in the drop-down selection. You may select or de-select the ways you wish to receive your Secure Access Code. Please note, if you update your SAC delivery channel you will not update your Account Contact Information. You must update your Account Contact Information by clicking on Services and then Contact Info.

Click here to access a comprehensive list of questions regarding Cida Capital Bank Online.

Cida Capital Bank Online User Requirements Guide

1 Not all account types are eligible for this service. Only members in good standing that have the option to deposit a check within the Cida Capital Bank Mobile App are eligible.
2 The Cida Capital Bank does not charge for use of the Service. However, your wireless carrier may charge you for messages you receive as a result of using the Service. You should contact your carrier for complete pricing details.
3 Apple, the Apple logo, iPhone, iPad, iSight, Apple Watch and Passbook are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
4 Participating carriers include (but are not limited to): AT&T, Sprint, T-Mobile®, U.S. Cellular®, Verizon Wireless. Standard messaging and data rates may apply.
5 A Switz Financial Corporation Visa Branded Card must be used for this service, and you may incur a fee for single or reoccurring payments, which will be disclosed. If you enroll to receive payment text alerts, your wireless carrier may charge a fee. Some providers may allow minimum payments only, or may not allow full payment if past due. If you enroll in automatic payments, each payment may vary, and advanced notice of amounts due are not provided. Cida Capital Bank is not responsible for declined, denied or failed payments. Log in to Cida Capital Bank Online to confirm paid, scheduled, due or past due payments, payment amounts, and complete details.
6 Free Bill Pay applies only to basic features. If you choose to use additional features, fees may apply